Privacy Policy

1. The Scope

1.1 This policy describes the types of Personal Data the Company collects from individuals and how it processes, shares with third parties, secures, and handles that information.

1.2 This Policy applies to information that relates to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through a combination of additional information we possess or can reasonably access.

1.3 The Policy defines "processing" as any activity that involves the use or collection of Personal Data. This includes managing, organizing, and storing Personal Data.

1.4 Our services are intended for general audiences and are not designed for use by anyone under 18 years of age. We do not knowingly seek or collect information from any person under 18. We do not knowingly permit such individuals to use our services. If we become aware of any information collected from children, we will delete it as promptly as possible.

2. What Personal Data Do We Have on You

2.1 When you access the service and channels or visit our website, we collect Personal Data. In certain situations, we may request your Personal Data.

2.2 In other cases, we collect your Personal Data by analyzing how you use our Services or service channels, or by receiving your information from our third-party partners.

3. No Requirement to Disclose Personal Information

3.1 You are not required to provide Us with any personal Data. However, in certain circumstances, if you choose not to supply Us with Personal Data, this may prevent Us from offering the Services or restrict your access to the website.

4. What Personal Data We Collect

4.2 The information you collect is not personal information and cannot be used to identify you.

4.3 Personal Data we receive from you: any personal data you voluntarily provide to us when you connect with a third-party online trading platform through us.

4.4 Personal information you provide directly to third-party platforms to facilitate trading: this information includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing of Personal Data

5.1 Your Personal Data is processed by the company for the purposes outlined in this section and in accordance with the applicable legal basis.

5.3 Contact Us by email for more details about the processing necessary to protect legitimate interests.

5.4 Below is a list of reasons and legal grounds under which we may use the information you provide:

6. Transfer of Personal Data to Third Party

6.1 The Company may also share Personal Data with third-party service providers, including hosting and storage companies, IP address information providers, and user experience analytics firms.

6.2 You may also request that we share specific Personal Data about you with third-party trading platforms. In such cases, we will provide the Personal Data you have given us to those third-party platforms. The use of your Personal Data will then be governed by their privacy policies. Your Personal Data may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with related entities or business partners. This allows the Company to access the resources needed to enhance and improve the products and services it provides to its customers.

6.4 In the event of a need to safeguard the rights of third parties or assets, the Company is permitted to disclose Personal Data to regulatory, local, or other official authorities.

6.5 We may also share Personal Data about you with potential investors or buyers, or with lenders to the Company or any other company in the group of companies if such a transaction occurs (including the transfer or sale of assets belonging to the Company or any other company within the group) or as part of any merger, restructuring, consolidation, or bankruptcy of the Company or any other business within the group.

7. Cookies and Services from Third Parties

7.1 Third-party services, such as those that provide advertisements on our website or analytics companies, may be utilized. These companies may also use cookies or other technology.

7.2 Cookies are small text files stored on your device each time you visit or access the website. They collect information about your preferences and browsing habits to enhance user experience, remember your settings, and personalize the products and services that may interest you. Cookies are also used for statistical and analytical purposes.

7.3 Certain cookies we use are session cookies. They are temporarily downloaded to your device and remain for a short period of time before you close your browser. Other cookies are persistent. Persistent cookies stay on your device for a period of time after you close your browser. They are used to help the Website recognize you as a returning user and make it easier for you to access the website again.

7.5 However, please be aware that some or all of the Website's functions and features may not work as expected if this occurs.

Online Tracking Notice: This service does not currently support do-not-track signals.

8. Retention of Personal Data

8.1 The Company will retain your Personal Data for as long as necessary to fulfill the processing purposes described in this Policy, or for longer periods as permitted by applicable laws, regulations, policies, and orders.

8.2 We'll share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for an additional 12 months.

8.3 We regularly review the Personal Data we retain to ensure it is no longer required.

9. International Transfers

9.1 Your personal information may be transferred to other countries (i.e., your personal data may be transmitted to third countries or international organizations). The Company takes all necessary steps to safeguard the personal data you provide and ensure that you have the ability to assert your rights and access effective legal recourse.

9.3 The Company can provide information about the security measures it uses to protect your Personal Data when transferred to third-party countries or international organizations. Send an email to: support@swift-zendrave.com

10. Security of Personal Data

10.1 We have implemented appropriate organizational and technical measures to protect Personal Data. This includes preventing accidental or unlawful destruction, loss, or alteration of Personal Data.

10.2 We cannot guarantee that your Personal Data will remain completely secure or error-free. We are also not responsible for any indirect, incidental, or consequential damages that result from the use or disclosure of Personal Data. This includes, but is not limited to, any disclosure caused by transmission errors, unauthorized third-party access, or other circumstances beyond our control.

10.3 If we face legal requirements or other obligations outside our control, we may need to share your Personal Data with third parties, such as government authorities. In these situations, we cannot control how third parties protect your Personal Data.

10.4 Personal Data cannot be transferred over the web in a completely secure manner. The Company cannot guarantee the security of Personal Data you transmit to Us through the internet.

11. Hyperlinks to Third Party Websites

11.1 Links to third-party sites and applications are provided on the website. These applications and websites are not under the supervision of the Company. We are not responsible for the collection or processing of Personal Data by these websites or apps. This Policy does not apply to actions taken through such sites or apps.

11.2 When you visit any third-party websites or apps, we recommend reading their privacy policies before deciding to access or use their services. We also suggest you carefully consider what Personal Data you share with them.

12. Modifications to This Policy

12.1 This Policy may be updated at any time. If we make changes to this Policy, we will notify you by posting the revised version on our website.

12.2 In addition, when we make significant changes to this Policy, we will make reasonable efforts to notify you through appropriate channels and will post an announcement on our website.

12.3 Unless explicitly stated otherwise, any amendments will take effect upon publication of the revised Policy.

13. Your Rights

13.1 You have the right to ask us to verify the accuracy of the Personal Data we collect about you, correct any errors, and delete any Personal Data we no longer need. You may also limit the types of processing of your personal information.

13.2 If you reside in the EEA, please refer to this page. You have the following rights regarding the Personal Data you provide. To exercise these rights, please send an email to the address below.

13.3 Access rights The Company is able to verify the accuracy of Personal Data being processed about you. If applicable, you are able to access your Personal Data. The Company will supply an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically if you request it. The right to access Personal Data must not conflict with the rights and freedoms of others. If the request is detrimental to the rights and freedoms of another person, the Company may refuse to comply with the request or limit its ability to fulfill it.

13.4 Right to rectification The Company has the right to correct inaccurate Personal Data. You may request that any incomplete Personal Data about you be corrected, taking into account the purpose of processing.

13.5 Right to Erasure The following reasons apply: (a) Personal Data are no longer needed for the purpose for which they were collected or processed; (b) You withdraw consent and there is no other legal basis for processing; (c) You object at any time, based on a reason specific to your situation, to the processing of Personal Data concerning you that is based on legitimate interests pursued by Us or by a third party; (e) Personal Data are processed unlawfully; or (f) Personal Data must be deleted to comply with a legal obligation of the company. This right does not apply if the processing is necessary (a) to fulfill a legal obligation under European Union law or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Processing restrictions If you have concerns about the accuracy of your Personal Data, you may ask the Company to limit the processing of your Personal Data. If you request that Personal Data be restricted, it may only be stored if you provide consent, or in order to establish, exercise, or defend legal rights, or to protect the rights of another natural person, or for reasons of significant public interest within the European Union or a Member State.

13.7 Right to data portability If processing is carried out through automated means and is based on your consent or a contract to which you are a party, you have the right to receive the Personal Data you provided to the Company in a structured, commonly used, and machine-readable format. You may request that your Personal Data be transferred directly from the Company to another controller where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data portability does not infringe upon the rights and freedoms of others.

13.8 Right to challenge You have the right to object at any time to any use of your Personal Data that is based on legitimate interests pursued by the Company or a third party. This includes objecting to profiling based solely on these legitimate interests. If we can demonstrate compelling legitimate grounds for processing your Personal Data that override your rights, freedoms, or interests—or are necessary for the establishment, exercise, or defense of legal claims—we may continue processing. Regarding direct marketing: You have the right to object at any time to the processing of your Personal Data for direct marketing purposes.

13.9 Right to refuse consent You may revoke your consent for Us to process your Personal Data at any time. This will not affect the legality or lawfulness of any processing that relied on your consent before its withdrawal. You have the right to file a complaint with your supervisory authority. You may lodge an appeal with a supervisory authority established by a member state to protect the fundamental rights of individuals regarding the processing of Personal Data within the European Union. European Union and Member State laws may limit your rights concerning your Personal Data, as outlined in this section 13.

13.10 We will provide you with the requested information in accordance with your rights under section 13 of this agreement within one month of receiving your request. This timeframe may be extended by up to two months if necessary, depending on the complexity of the request and the number of requests we receive. If an extension is required, we will notify you within one month of receiving your request and explain the reasons for the delay.

13.11 As long as it does not conflict with the provisions of section 13 of the law, the information you request under your rights pursuant to section 13 will be provided free of charge. If the request is unfounded or excessive, particularly if it is repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the action requested. We may also decline to act.

13.12 If we have doubts about the identity of the actual person who submitted your request, we may ask the requester to provide reasonable means of identification.